European leader
in financing for individuals

Our commitments

Our world is facing unprecedented challenges – climate change, the depletion of natural resources, and rising inequalities – while people are experiencing profound change to how they live and work.

At BNP Paribas Personal Finance, our conviction is that consumption is at the core of these global challenges, and that it can also provide a key answer to them. Through more responsible consumption, people have the power to preserve natural resources, reduce their carbon footprint and make a difference on a greater scale. We believe that people can vote with their wallet.

Our achievements actions are presented in our Company Engagement Report 2023. Our manifesto testifies of the long-term transformation of our company and business.

Our purpose

Promote access to more responsible and sustainable consumption, to support our customers and partners.

Our Manifesto

Our purpose embodies BNP Paribas Personal Finance’s ambition to place positive impact at the heart of our business on the same level of our economic performance.

This purpose is the result of a collective project of more than 200 collaborators, partners and civil society actors.  Consumption is at the heart of the economy and more responsible and sustainable consumption can meet the challenges of the planet. But, to make a difference on a large scale, these more responsible choices must be accessible to as many people as possible.

Our purpose is embodied in a manifesto, translated into 16 languages, which explains why we chose it and how we will make it tangible through 7 concrete, meaningful and measurable commitments, organized around 3 large families.

This is the beginning of a great transformation of our business. The road is long and we are determined.

Our three-pillar strategy

TRANSFORM OUR ACTIVITES, OPERATING MODELS AND OFFERS

  • Expand access to our financial services to a broader range of customers
  • Help our customers reduce their environmental footprint
  • Build a sustainable and inclusive relationship with our stakeholders

BE EXAMPLARY
AS A COMPANY
AND EMPLOYER

  • Create a sustainable, fair, and inclusive workplace
  • Have a neutral impact on the environment

MAKE A POSITIVE IMPACT, BEYOND OUR BUSINESS, IN OUR FIELDS OF EXPERTISE

  • Increase financial literacy and awareness about sustainable consumption
  • Increase digital inclusion and literacy

OUR 2023 COMPANY ENGAGEMENT REPORT

Promote access to more responsible & sustainable consumption, to support our customers & partners.

This year’s report summarizes our actions and commitments ‘For a Just Transition’, so let’s continue to focus all our efforts on delivering that transition.


BNP Paribas Personal Finance has renewed its commitment to promote access to a more responsible and sustainable form of consumption.

OUR KEY FIGURES – AT END OF 2023

icône d'un panneau solaire
4billion €

outstanding loans to finance renewable energies

icône d'un avion
310 KG

GHG emissions per full-time employee

icône d'une femme avec un chignon
36.2%

women holding Senior Management Positions

icône d'une toque de diplômé
59200

youth supported through our financial education programs

At the end of 2023, our total outstanding amount in sustainable finance reached €8.9 billion.

OUR PODCAST ON THE WAY

On The Way is the podcast that explores the paths of responsible consumption. Entrepreneurs, people from the world of business and researchers, On The Way gives you a voice to those who, day after day, are helping to develop a more sustainable consumption.

Available on all podcast platforms: Apple Podcast, Deezer, Spotify, Podmust or Castbox, you can also listen to the episodes directly on this page. Feel free to leave your notes and comments directly on the platforms.

Welcome and enjoy listening!

1MillionHours2Help Program

The #1MillionHours2Help programme lets BNP Paribas Group employees contribute their working time to organisations campaigning for a greener, more inclusive world. 

At BNP Paribas Personal Finance, we would like to focus volunteering on four themes important to the company that reflect a deep meaning for our profession: digital and social inclusion, financial education, young people and environmental protection.

The volunteers can carry out individual or group solidarity projects such as supporting or training young people in difficulty, participating in “Responsible Budgeting” workshops as part of our budget education programme or backing environmental protection organisations.

For many years, the Group’s employees worldwide have been taking part in a variety of volunteer initiatives, collectively giving their time to various associations including Unicef, the Association des Paralysés de FranceLa Mie de PainEmmaüs, and Read Write Fun in Hong Kong…