Accessibility declaration

BNP Paribas PF undertakes to make its Personal Finance website accessible in accordance with Article 47 of Law No. 2005-102 of 11 February 2005.

To this end, it implements the strategy and actions, detailed in its multi-year plan currently being currently drafted.

This accessibility statement applies to BNP Paribas PF – Personal Finance – https://personal-finance.bnpparibas.com

Compliance status

The Personal Finance  website is partially compliant: at least 50% of the control criteria of the Web Accessibility Assessment Framework (RAWeb) version 1 are met.

Test results

The RAWeb 1 compliance audit carried out by Urbilog on behalf of Bivwak! / BNP Paribas reveals that:

  • The RAWEB 1 compliance rate measured on the sample is 68.83%

In detail:

  • Number of criteria not applicable: 53
  • Number of compliant criteria: 24
  • Number of non-compliant criteria: 59

Non accessible content

The content listed below is not accessible for the following reasons:

Non-conformities

List of non-compliant criteria:

  • 1.1 – Presence of images with information without alternative text.
  • 1.2 – Presence of decorative images not ignored by assistive technologies.
  • 1.3 – Presence of non-relevant alternative text.
  • 3.1 – Information provided only by color.
  • 3.2 – Presence of insufficient contrast between text color and background color.
  • 3.3 – Insufficient contrast for interface components.
  • 4.8 – Presence of non-temporal media without alternative.
  • 4.12 – Presence of non-temporal media not controllable by keyboard.
  • 4.13 – Presence of temporal and non-temporal media incompatible with assistive technologies.
  • 6.1 – Links with non-relevant titles.
  • 7.1 – Presence of scripted elements not compatible with assistive technologies.
  • 7.3 – Presence of scripted elements not controllable by keyboard and any pointing device.
  • 8.4 – Default language code not relevant to the document.
  • 9.3 – Unstructured lists in a semantic manner.
  • 9.4 – Incorrectly structured quotation.
  • 10.1 – Presence of presentation tags and/or attributes.
  • 10.7 – Non-perceptible keyboard focus.
  • 10.8 – Hidden content intended to be ignored by assistive technologies.
  • 10.9 – Information provided only by shape.
  • 11.2 – Non-relevant label associated with a form field.
  • 11.9 – Non-relevant button title.
  • 12.8 – Lack of consistency in tab order.
  • 13.3 – Inaccessible PDF files.
  • 13.8 – Uncontrollable moving content.
  • 14.3 – Inaccessible accessibility statement.
  • 16.3 – Inaccessible accessibility statement.

Content not subject to the accessibility obligation

  • Files available in office formats published before September 23, 2018;
  • Third-party content that is not funded or developed by the respective organization and is not under its control.

ESTABLISHMENT OF THIS ACCESSIBILITY STATEMENT

This declaration was established on December 10, 2025. Updated on February 10, 2026.

Technologies used for the creation of the website

  • HTML
  • CSS
  • Javascript

Test environment

The web page tests were carried out in a controlled environment for security reasons with the following web browser/screen reader combination:

  • NVDA, Firefox (latest versions at the time of audit)

The following tools were used in the evaluation:

  • Colour Contrast Analyzer
  • PAC (PDF Accessibility Checker)

The analyses were performed on the following sample pages:

Feedback and contact

If you are unable to access any content or service, you may contact the Accessibility Officer to be directed to an accessible alternative or to obtain the content in another form.

  • Send a message to [pfcommunications@bnpparibas-pf.com]

Remedies

This procedure is to be used in the following case. You have reported to the website manager a lack of accessibility that prevents you from accessing any of the content or services of the portal and you have not received a satisfactory response.

  • Write a message to the Defender of Rights – [https://formulaire.defenseurdesdroits.fr/]
  • Contact the delegate of the Defender of Rights in your region – [https://www.defenseurdesdroits.fr/saisir/delegues]
  • Send a letter by post (free of charge, do not put a stamp): Defender of Rights Free response 71120 75342 Paris CEDEX 07