BNP Paribas Personal Finance whistleblowing framework
This page is dedicated to the whistleblowing framework.
If you are a customer of BNP Paribas Personal Finance and wish to report any dissatisfaction or complaint, please consult your usual business contact or the dedicated customer complaints department.
BNP Paribas Group is committed to strict compliance with laws and regulations and to enforce the rules set out in the Group’s Code of Conduct.
The whistleblowing framework, accessible from this page, allows you to report information about a crime or an offence, a threat or harm to the public interest, a violation or an attempt to conceal a violation of applicable and binding law (laws, regulations, etc.) or a breach of the Group’s Code of Conduct.
Whistleblowing reports are handled by Compliance and Human Resources referents on a confidential basis and in accordance with applicable regulations.
Whistleblowers are granted protection against the risk of retaliation provided by local applicable law.
Any abuse of the whistleblowing system may expose the reporting person to disciplinary sanctions or prosecution.
BNP Paribas Personal Finance collects and processes your personal information and data as part of the collection and processing of your report. For more information, you can consult our data privacy notices:
Report a situation
To submit an alert, please use the form available on this page
Frequently Asked Questions
When to report?
When you have reason to believe that a violation of the law or the BNP Paribas Code of Conduct has been committed or in the event of a threat or harm to the public interest.
How to report?
Can I remain anonymous?
Yes, your report may be anonymous, unless it is legally prohibited. However, we recommend you to provide contact information to allow the Referent to contact you.
Will I receive any feedback on my report?
An acknowledgement of receipt of the report will be sent to you after receipt. Questions may be asked to conduct the investigation appropriately. You will then be informed of the progress in the processing of your report and of the outcome of the investigation.
Will confidentiality be insured?
Yes, the Referents are trained in handling whistleblowing reports confidentially and they take appropriate steps to do so.