{"id":46740,"date":"2026-08-31T16:39:58","date_gmt":"2026-08-31T14:39:58","guid":{"rendered":"https:\/\/personal-finance.bnpparibas\/?p=46740"},"modified":"2026-08-31T16:40:00","modified_gmt":"2026-08-31T14:40:00","slug":"inside-out-augusto-pinto","status":"publish","type":"post","link":"https:\/\/personal-finance.bnpparibas\/en\/inside-out-augusto-pinto\/","title":{"rendered":"“Inside Out” Interview : Augusto Pinto, Retail Team Leader & Wine and Olive Oil Producer"},"content":{"rendered":"
\n

For this tenth edition of Inside Out, we are pleased to present Augusto Taveira Pinto, Team Leader Retail, Winemaker & Olive Oil Producer.<\/strong><\/strong><\/p>\n<\/div>\n\n

\n

Graduated in Business Management, Augusto joined Cetelem in 1998. He is celebrating this year his 28-year career journey within the company where he has led a diverse path : from Debt Collection to Risk, through credit analysis and financial organization, mainly in the Retail sector.<\/strong><\/strong><\/p>\n<\/div>\n\n

\n

Since four years, he has been managing the Retail teams in the North region of Portugal.<\/strong><\/strong><\/p>\n<\/div>\n\n

\n

Hello Augusto, what is your\u00a0“Unexpected Job”\u00a0?<\/strong><\/h3>\n<\/div>\n\n
\n

I’d say I’m like\u00a0the Master Yoda of Retail<\/strong>\u00a0!\u00a0<\/p>\n<\/div>\n\n

\n

In order for my team to move forward with confidence, file after file, without ever losing sight of the client’s interest, my role is to :<\/p>\n<\/div>\n\n

\n
    \n
  • Motivate Retail Jedi,\u00a0<\/strong>creating a pleasant work environment and support my team members in their challenges to keep them engaged and fulfilled;<\/li>\n<\/div>\n\n
    \n
  • To guide<\/strong>\u00a0by giving them the necessary means to achieve the objectives set;<\/li>\n<\/div>\n\n
    \n
  • To increase\u00a0<\/strong>Cetelem’s reputation by developing its attractiveness on the Portuguese market.<\/li>\n<\/div><\/ul>\n<\/div>\n\n
    \n

    In short, I support and reveal the strength of my team in order to expand the Cetelem Galaxy.<\/strong><\/p>\n<\/div>\n\n

    \n

    If I had to summarize my work in 3 missions, it would be:<\/p>\n<\/div>\n\n

    \n
      \n
    • I support\u00a0<\/strong>my teams and our B2B customers;<\/li>\n<\/div>\n\n
      \n
    • I develop and plan<\/strong>\u00a0the various commercial action plans;<\/li>\n<\/div>\n\n
      \n
    • I monitor<\/strong>\u00a0KPIs by regularly measuring business results against objectives.<\/li>\n<\/div><\/ul>\n<\/div>\n\n
      \n

      What’s\u00a0your “little something extra”\u00a0?<\/strong> \ud83c\udf77<\/strong><\/h3>\n<\/div>\n\n
      \n

      I am a wine and olive oil producer in the Douro region of Portugal.<\/p>\n<\/div>\n\n

      \n

      Indeed, this winemaking activity is a family heritage dating back to 1735. A few years ago, when I lost my father, with my 5 brothers and sisters, we made the choice to take over the business together. This was possible because we gained the knowledge we needed from our family.<\/p>\n<\/div>\n\n

      \n

      I can reconcile these two professions today because we have a well-structured organization and a relationship of trust within the family.<\/p>\n<\/div>\n\n

      \n

      My 3 goals for the family business:<\/p>\n<\/div>\n\n

      \n
        \n
      1. Honouring and perpetuating the family business :<\/strong>\u00a0maintaining the business and preserving the tradition.<\/li>\n<\/div>\n\n
        \n
      2. Linking tourism and production :\u00a0<\/strong>creating a link between tourism in the Douro region and the production of wine and olive oil.<\/li>\n<\/div>\n\n
        \n
      3. Launching my own brand :\u00a0<\/strong>my dream is to develop my own wine brand on the market.<\/li>\n<\/div><\/ol>\n<\/div>\n\n
        \n

        Because life is not just about work, what are\u00a0your “3 Blissful Moments a Day”\u00a0? \ud83d\ude04 <\/strong><\/h3>\n<\/div>\n\n
        \n
          \n
        1. Reading books <\/strong>\ud83d\udcda<\/strong> :\u00a0<\/strong>To relax and think about something else, I read a lot, mainly historical and biographies.<\/li>\n<\/div>\n\n
          \n
        2. Participate in wine tasting events <\/strong>\ud83c\udf47<\/strong> :\u00a0<\/strong>Definitely, I’m passionate! Wine fairs and tasting days are events that bring together wine lovers, it’s a real pleasure to participate. But in the end, I think that doing simple tastings with friends will still be my favorite activity.<\/li>\n<\/div>\n\n
          \n
        3. Participate in equestrian events <\/strong>\ud83d\udc0e<\/strong> :\u00a0<\/strong>I have a real passion for the equestrian world. Portuguese equestrian art is a true monument to Portuguese culture and identity. It has even been inscribed on the UNESCO Intangible Cultural Heritage of Humanity list in 2024 !<\/li>\n<\/div><\/ol>\n<\/div>\n\n
          \n

          The mascot has a magic wand, what are\u00a0your 3 wishes for BNP Paribas Personal Finance\u00a0?<\/strong> \u2728<\/strong><\/h3>\n<\/div>\n\n
          \n
            \n
          1. To continue to make customer satisfaction\u00a0<\/strong>a pillar of our business.<\/li>\n<\/div>\n\n
            \n
          2. To value the development of teams\u00a0<\/strong>in the same way as performance.<\/li>\n<\/div>\n\n
            \n
          3. That innovation occupies a central place :<\/strong>\u00a0more means to experiment, simplified processes, efficient AI tools, etc…<\/li>\n<\/div><\/ol>\n<\/div>","protected":false},"excerpt":{"rendered":"

            For this tenth edition of Inside Out, we are pleased to present Augusto Taveira Pinto, Team Leader Retail, Winemaker & Olive Oil Producer. Graduated in Business Management, Augusto joined Cetelem in 1998. He is celebrating this year his 28-year career journey within the company where he has led a diverse path : from Debt Collection […]<\/p>\n","protected":false},"author":1981,"featured_media":46480,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[215,361],"tags":[],"class_list":["post-46740","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-company-en","category-our-employees-en"],"acf":[],"yoast_head":"\nInside Out : Augusto Pinto<\/title>\n<meta name=\"description\" content=\"For this tenth edition of Inside Out, we are pleased to present Augusto Taveira Pinto, Team Leader Retail, Winemaker & Olive Oil Producer.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/personal-finance.bnpparibas\/en\/inside-out-augusto-pinto\/\" 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