We offer a range of services to help our partners with their strategic development plans
Working toward long-term, shared goals
As a financial services expert with knowledge of consumer expectations, BNP Paribas Personal Finance helps our partners increase sales by providing support as they roll out their range of financial services.
We work with well-known local, national and international partners in the retail, e-commerce, automotive, banking and insurance sectors.
Working together to develop lasting partnerships
The solutions we develop for and with our partners are designed with their business models in mind: branded or white-label development, taking over an existing business or establishing a banking partnership.
We leverage digital innovation to provide a simple, user-friendly customer experience backed by our expert teams for excellent customer service, now and in the years to come. At BNP Paribas Personal Finance we are expanding our customer satisfaction program for our international business lines.
Putting customer capital first
BNP Paribas Personal Finance interprets and anticipates the latest innovations, market trends and consumer habits to better guide our partners and help them develop strategies that put customers first.
This strategy involves actively monitoring new players, models, practices and innovations and continuously assessing market trends. Three specialised units carry out this work: L'Echangeur (applying technological and marketing innovations to retail commerce), L'Observatoire (performing economic studies for the consumer and automotive segments) and L'oeil (analysing emerging micro-trends in consumption).