to credit for as many
people as possible
OUR 4 MAJORS COMMITMENTS
Providing a flexible
level of support
ot every customer
Assisting all customers
in difficult situations
Anticipate evolution in consumer
trends and in our partners'markets
A technologic innovation and marketing center dedicated to the customer relationships which analyses the lastest trends in retail. It anticipates impacts on businesses.
L'Oeil locates and analyzes consumption micro-facts, consumer spending and initiatives less looked at, however revealing emergence in new way of consumption and way of life...
Since 1985, L'Observatoire Cetelem probes and decrypts the behavior and waitings of the consumers in 15 countries. It realises two yearly economic surveys one about the car market and one about the consuption
EUROPEAN LEADER IN CONSUMER FINANCE
for individuals, to meet the various needs of everyday life: personal loans, car loans, revolving credits, savings and insurance, distributed directly, via telephone, internet or mobile channels.
with leading retailers, car dealers and manufacturers, webmerchants, banking and insurance partners (from simple sales agreements to the creation of joint ventures).
A complete range of financing products
The development of specific solutions
Within the BNP Paribas Group, BNP ParibasPersonal Finance is a partner to individuals for their daily budgeting needs.
Employees working in about thirty countries
Outstanding under management
(end of period historical vision)
Net Banking Income (NBI)
NBI of the operational businesses of BNP Paribas Group
Business record in all countries where BNP Paribas Personal Finance makes business, particularly in South Europe, Germany and Mexico.
Consumer credit only, as of 2018/12/31
(Bring together Domestic Markets (DM),
IFS and CIB)
AN INTERNATIONAL FOOTPRINT
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the «PF Inside» business model
BNP Paribas Personal Finance early made the decision to expand internationally, since the 80’ in Southern Europe, Central Europe in the 90’ and since 2000 it has positioned itself on emerging markets
partnerships with local market leaders
An active partnership strategy and a tailormade services offer intergrated to its patners' strategy.
our own brand development
BNP Paribas Personal Finance Marque, Communication & Publicité
143, rue Anatole France
F 92300 - Levallois Perret